When manager Todd Dempsy returns to work after management training, he learns that the Mid America Novelties call center has been outsourced to Mumbai, India. In order to keep his job, Todd is left no choice but to relocate to India. There he meets his eclectic group of employees, and soon realizes that teaching them to understand America will be the first of many hurdles that he needs to overcome. Todd also discovers other foreign transplants working in his office building, including American expatriate Charlie Davies who runs the All American Hunter call center, and Tonya a beautiful Australian who runs the call center for Koala Air.